Important Product Recall

Royal Classic, Calor Classic and Calor Compact portable gas heaters sold after the 1 August 2010.

Unipart

Unipart is issuing a product recall on some of its portable gas heaters purchased since the 1 August 2010, due to reports that a small number of products have been malfunctioning.

Unipart says that any Royal Classic, Calor Classic or Calor Compact portable heater bought after this date should be immediately switched off and returned to the point of purchase. The affected heaters were sold through Calor centres and other independent retailers.

Unipart believes the number of products affected and sold to date to be around 5,000 across Great Britain.  Any affected customers will be offered a replacement product where stocks allow or a full refund.

Unipart and Calor have set up a hotline for any customers who are worried about their heaters. The number to call is 0800 181 4522.

A spokesperson from Unipart comments: “Whilst there is perceived to be minimal risk, our customers’ safety is paramount, so we have decided to carry out a product recall. The malfunction could lead to the heaters emitting carbon monoxide marginally above the allowed levels.  Royal Classic, Calor Classic and Calor Compact portable heaters which have been purchased after the 1 August of this year must be switched off immediately, and returned to wherever customers bought them from.  We wish to thank our affected customers for their co-operation and apologise for any inconvenience caused.”

Unipart has supplied the heaters to Calor and a number of other retailers, all of whom have been notified of the fault, and sales suspended.  The Royal Classic, Calor Classic and Calor Compact products are the only products at risk of this malfunction.  No other products are affected. More information including the serial numbers of products affected is available at www.calor.co.uk/recall

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